Individual research recommendation details

Recommendation ID

NG86/2

Question

Co-producing research into the views and experiences of people who use services:- What approaches have been shown to work in supporting the co-production of research for the purposes of service improvement with people who use services?

Any explanatory notes
(if applicable)

Why this is important:- Co-production is a key concept in the development of public services (Co-production in social care: what it is and how to do it, Social Care Institute for Excellence [SCIE]), and there are many examples in practice that highlight how individuals and communities can positively shape the way that services are designed, commissioned and delivered (Co-production in commissioning, Think Local Act Personal 2015). Co-produced research on the views and experiences of people who use
services is a potential means of improving services. Co-producing all stages of the research process with people who use services is an important principle, which may signpost pertinent issues and questions that would have otherwise been neglected. However, there is little published evidence about how to put the principle of co-production into practice in research, although it appears that there may be good practice occurring within the sector.

Source guidance details

Comes from guidance

People's experience in adult social care services: improving the experience of care and support for people using adult social care services

Number

NG86

Date issued

February 2018

Other details