Quality standard
Quality statements
Quality statements
Statement 1 People's personal strengths, preferences, aspirations and needs are discussed when they have a care and support needs assessment.
Statement 2 People using adult social care services have as much control as they would like over their personal budget.
Statement 3 People using adult social care services have continuity of care and support.
Statement 4 People using adult social care services have their views used to inform service improvement.
NICE has developed guidance and quality standards on patient experience in adult NHS services and service user experience in adult mental health services (see the NICE Pathways on patient experience in adult NHS services and service user experience in adult mental health services), which should be considered alongside these quality statements.
Other quality standards that should be considered when commissioning or providing adult social care services include:
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Intermediate care including reablement. NICE quality standard 173
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Medicines management for people receiving social care in the community. NICE quality standard 171
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Transition from children's to adults' services. NICE quality standard 140
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Social care for older people with multiple long-term conditions. NICE quality standard 132
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Medicines management in care homes. NICE quality standard 85
A full list of NICE quality standards is available from the quality standards topic library