Case study 1 - Sandwell and West Birmingham
Overview
Organisation: Sandwell and West Birmingham NHS Trust
Organisation type: NHS Trust
This case study explores the implementation and outcomes of a structured approach to managing people with heart failure (HF) with Medtronic devices. Before the project, there was a lack of coordination between the device team and HF teams, leading to duplicated efforts, delayed responses to device alerts, and unnecessary hospital admissions. Through a targeted intervention starting in June 2023, the HF team took over the responsibility for high-risk heart failure device alerts, streamlining care by introducing regular monitoring and clear pathways for intervention. The case study highlights the positive outcomes, including a significant reduction in HF admissions and insights into the challenges and learning throughout the process.
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