Older people with social care needs and multiple long-term conditions

'Just one person': the named care coordinator role from the perspective of older people

As part of work undertaken by 3 focus groups to explore the named care coordinator role from the perspective of older people, participants looked at several examples of the roles in practice. The group considered the information provided, identified 3 models that they felt would work well for older people with social care needs and multiple long-term conditions, and explained why they regarded each one to be a good example. The practice examples were gathered using information from the Kings Fund research on coordinated care, telephone interview data and supporting documents from the Programme Leads.