3.1
In the UK, dermatology services receive 1.2 million referrals each year from primary care. About 60% are urgent referrals for suspected skin cancer. Of these, only 6% are confirmed to be skin cancer and the remaining 94% are either non-urgent or non-cancer cases. The high number of urgent referrals combined with staff shortages have resulted in delays in diagnosis and care for people with non-cancer, non-urgent inflammatory skin conditions that need face-to-face assessment. The committee heard about the effect this can have on the quality of life and health outcomes of people with non-cancer dermatological conditions, such as psoriasis. Depending on the local services, urgent suspected skin cancer lesions are seen either in a face-to-face dermatology appointment or through teledermatology. NHS England's (NHSE) teledermatology roadmap supports local NHS systems to accelerate the roll out of teledermatology to help manage demand and reduce face-to-face appointments. Artificial intelligence (AI) technologies used within a teledermatology service could increase staff capacity to help address the unmet need.
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