Improved communication

Information for the public

You should ask questions about your condition and possible treatments and you should tell your healthcare professional about any concerns.

Good communication between patients and healthcare professionals is important, but some patients find it difficult to communicate with their healthcare professionals. To make sure that you have the chance to be involved in decisions about medicines your healthcare professional should adapt their consultation style to your needs. They should check whether you have any special communication needs such as hearing or sight problems, or difficulties with reading or speaking English, or a physical or learning disability. They should take these needs into account and might use pictures, symbols, large print, a different language, an interpreter or advocate to help you understand information about your condition and possible treatments.