Major trauma: service delivery

Services for people in hospital after major trauma

The hospital trauma service should be led by a consultant doctor who can be contacted 24 hours a day, 7 days a week.

There should be a named key worker, often a senior nurse, to coordinate each person's care in hospital. The key worker should stay in contact with the person, their family and carers, and the other healthcare professionals who are providing the person's care. The key worker should be there at all ward rounds and make sure the person is supported and can express their views and preferences. They should also organise plans for when the person leaves hospital and any treatment or rehabilitation they might need afterwards.