The company collected data from responses to the Quality of Life in Childhood Epilepsy questionnaire in its clinical trials, but did not use the data in its model. It stated that there was a low response rate to the questionnaire, and that there is no algorithm to map the results to EQ‑5D utilities, NICE's preferred measure of health-related quality of life. The company also noted that data on quality of life in the literature are based on percentage reduction in seizures rather than the health states and substates it used in its model (that is, number of seizures and seizure-free days). So, the company instead asked people with Lennox–Gastaut syndrome and their carers to estimate the quality of life associated with each health state and substate in the model. Respondents were asked to consider 'vignettes', that is, descriptions of each health state and, using a visual analogue scale, give each a value between 0 (death) and 1 (perfect health). The company considered the quality-of-life values it used in its model to be confidential. The committee agreed that the vignette approach was justified given the lack of data in the literature; however, it also noted several limitations. It highlighted that the vignette study relied on patients and carers to value the health states rather than the general public, who may estimate quality of life differently. Using values from the general public is NICE's preferred method because someone living with, or caring for someone with the disease may get used to the symptoms, and may have a lower expectation of attaining good health than the general public. The lowest value patients and carers could give each health state was 0, whereas the EQ‑5D scale allows for health states below 0 (that is, a quality of life worse than death). The committee considered that Lennox–Gastaut syndrome had features in common with other disease associated with quality-of-life values below 0. The clinical experts stated that the value the company used for the health state reflecting freedom from drop seizures lacked face validity. They expected the values to be lower because, despite being free from drop seizures, people may still have non-drop seizures, adverse effects and epilepsy-associated comorbidities such as cognitive impairment. The committee was also aware that the company had done a scenario analysis using values from a general population preference study in Lennox–Gastaut syndrome (Verdian et al. 2018). These values appeared broadly similar to the company's utility values from the vignette study. The committee was aware that, because of the structure of the company's model, if it was to use the values from the literature, the model could not realise the benefits of having more days free of drop seizures. This was because it had to use the same values for each substate. The committee highlighted that the methods the company used to obtain the utility values had significant problems, and that the methods used in Verdian et al. were better aligned with NICE's preferences. However, it concluded that the utility values from the company's vignette study were appropriate for modelling the health-related quality of life of people with Lennox–Gastaut syndrome.