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Service user experience in adult mental health: improving the experience of care for people using adult NHS mental health services

Clinical guideline [CG136] Published: 14 December 2011

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  • Information for the public
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  • About this information
  • Improving your experience of mental health services in the NHS
  • Your relationship with health and social care professionals
  • Involving your family, carer or an advocate
  • Helping you to get the treatment and care that you need
  • What should happen during an assessment at mental health services?
  • What should happen after I have been assessed?
  • What should happen in a crisis?
  • What should happen if I need to stay in hospital?
  • What should happen if I am treated under the Mental Health Act?
  • What happens when my treatment or care comes to an end?
  • Becoming involved in helping to improve mental health services
  • Information for families and carers
  • Glossary
  • More information
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Information for the public

More information

More information

The organisations below can provide more information and support for people with a mental health problem. NICE is not responsible for the quality or accuracy of any information or advice provided by these organisations.

  • Mind, 0300 123 3393

  • Rethink Mental Illness, 0300 5000 927

You can also go to the NHS website for more information.

ISBN: 978-1-4731-3705-9

  • Information Standard