Tools and resources

Guideline recommendations for the named care coordinator role

Guideline recommendations for the named care coordinator role

The guideline explains that despite the recent policy emphasis on integrated health and social care, some older people with social care needs and multiple long-term conditions still find they are treated as a 'collection of conditions or symptoms, rather than as a whole person'. And it emphasises that people want 'joined-up, coordinated services'. The recommendations around the named care coordinator role are one way of responding to that and cover the following areas:

Recommendation

Purpose

1.2.1

Outlines the broad scope of the named care coordinator role

1.5.12

Provides detail of specific activities to be undertaken by the named care coordinator

1.5.2

Emphasises the importance of reviewing what information people need

1.4.3

1.4.4

Describes the role of the named care coordinator in response to needs that health and social care cannot meet

1.5.8

Highlights the need for the named care coordinator to be informed of any issues relating to medication

Many other recommendations are relevant to named care coordinators, but are not exclusive to their role and may be undertaken by others.

This resource reflects the perspective of older people, who used these recommendations to guide their conversations about the named care coordinator role.


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